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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1205: GlinkW EE, DGA licenses sometimes not released immediately

Product: GlinkW, DGA interface
Platform: Windows
Status: Fixed in 8.0.7, 8.1.4
Last updated: 2009-09-21 13:49:06

If Glink using DGA (Direct GCOS Access) was terminated without
disconnecting the communications interface it could result in the
license not being released immediately. The license is however released
after a timeout interval (typically 2 minutes).

Workaround: retry a failed license request after a short wait to allow
licenses to be released by the timeout logic.

Workaround: use a terminate script that first disconnects the
communications interface, then terminates Glink after a short wait.
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