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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.


E1202: Gservice, the G&R windows services manager could fail to update

Product: Gservice
Platform: Windows
Status: Work around solution
Last updated: 2009-05-26 08:33:08

G&R Windows products write important status and error messages to a
Windows event log (Gallagher&Robertson). This can be viewed using:

   Control Panel=>Administrative Tools=>Event Viewer

In order to display the correct texts the Event Viewer connects to
gservicw.exe. This means that gservicw is busy as long as the Event Viewer
is being used to view a Gallagher&Robertson event log. An update of Host
Links while the Event Viewer is in use will fail to update gservicw.exe.

The work-around is to close the event viewer during the update, in the
same way as you must close all G&R products when updating a release.
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URL: http://www.gar.no/support/errors
 
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