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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1193: Ggate, could hang with 100% CPU after several months

Product: HostLinks Ggate 6.3
Platform: Windows platfor
Status: Fixed in 6.3.1, 6.4.0
Last updated: 2008-09-08 10:22:19

In heavy load situations, with many sessions, after several months
without restarting, Ggate could hang with a 100% CPU usage. This was
due to a limitation in the Ggate monitor interface.

This problem does not occur with HostLinks 6.4.

Work-around: if Ggate monitor is not used, disable this extension using
"gg_tcp.exe -mon off" in the garservergservicegservice.cfg startup
file or schedule a Hostlinks servers restart a bit more frequently.
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