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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.


E1179: GlinkPE, password dialog could fail for PuTTY SSHD session

Product: Glink Professional
Platform: Windows
Status: Fixed in 8.1.2, 8.0.7
Last updated: 2008-02-06 15:40:40

When a private key file was used to connect to an SSHD server, but
the server setup was for interactive authentication, the prompt:

  Using keyboard-interactive authentication.
  Password:

was misinterpreted and Glink would loop on the password prompt
displaying "Access denied".

The work-around is to set Glink for interactive credentials as
required by the SSHD server setup. In Glink's SSHD setup:

  Settings->Communication->Comms: PuTTY SSHD
    Plink options
      [x] Collect user interactively
      [x] Collect password interactively
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